Toronto Hydro sale postponed

Members of Mayor Rob Ford’s executive committee have supported selling the city’s 43 per cent interest in the heating and cooling company Enwave Energy, while putting off a decision on selling part of Toronto Hydro. City finance staff had recommended selling 10 per cent of Hydro, which is wholly owned by the city, but the… Read More

Toronto Hydro wants 5% rate increase

Toronto Hydro has applied for rate increases that, if granted, would boost a typical residential electricity bill by about four to five per cent a year for the next three years. The utility, owned by the City of Toronto, says it needs to spend heavily in the next few years to renew an aging system… Read More

Business owners shocked by electricity bills

Two months have passed since Toronto Hydro overhauled its billing system, but sticker shock continues to jolt many of its customers. Earlier this week Lois Macaulay opened the hydro bill for her interior décor business on Avenue Rd. and learned her monthly charge had leapt 250 per cent, from $268.56 in June to $671.70 on… Read More

New hydro bills double complaint calls

Toronto Hydro has had to extend the hours of its call centre to deal with a rush of questions and complaints over the utility’s new bills. “We’ve put every available body on the phones,” said Toronto Hydro’s Karen Evans. Calls are pouring in as customers adjust to the new bill format, introduced when the utility… Read More

Toronto Hydro customers get small break

A typical Toronto household will see its electricity bill drop by 91 cents a month under new rates approved for Toronto Hydro. The new rates, set by the Ontario Energy Board, are effective May 1, 2011, so bills will be slightly adjusted to make up for the past three months. The energy board says a… Read More